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FAQ

Frequently asked questions about our services

Please select a category below.

Lawn Care

Why did Swingle come out to treat for lawn mites when my yard is covered in snow?

Lawn mites like warmth. Remember that fact when you see your lawn covered in snow. Where snow has melted and grass is showing is typically where you’ll find mites. Snow covered lawns are actually very helpful when spraying for lawn mites by centralizing the mites in specifics locations. Technicians are trained to identify, while on the property, if treatment will be beneficial or not.

Lawn Care

Does Swingle offer lawn mowing services?

Swingle lawn care services DOES NOT offer lawn mowing services, but recommends contacting the Associated Landscape Contractors of Colorado (ALCC) www.alcc.com to find a reputable mowing service in your area.

Lawn CarePest ControlWeed Control


Does Swingle offer any environmentally-friendly services?

Swingle offers organic soil enhancers, organic lawn fertilization, organic mulch and a variety of other services (like injectable pest control) to keep your yard as healthy, weed-free and safe as possible.

Lawn Care

Does Swingle only treat traditional lawns?

In addition to traditional lawn care where we create greener backyards and healthy front lawns, Swingle also has extensive experience maintaining rangeland, fields and native turf. Our professional lawn care team can help establishing your native grass lawn, or maintain an existing one.

If your question is not addressed here, please type it into the “”search”” window on the top right of this page or contact us directly. We also invite you to connect with us on Facebook and Twitter!

Lawn Care

How often will my lawn be fertilized throughout the season?

With a standard 5-time lawn care program, you can expect Swingle to be on your property every six weeks. Depending on when you schedule service, lawn treatments typically begin in March after the snow melts, then again in early to mid-May. Most lawns are “cool season” grasses, which grow best from April through June.

Lawn Care

What do I do if weeds reappear on my lawn?

Our program provides guaranteed weed control from invasive grasses and unwanted broadleaf weeds such as crabgrass, spurge, dandelion and many others. We provide re-sprays at no additional cost should your first application not be effective.

Lawn Care

Why is aeration so important to my lawn?

Clay soils are predominant in most areas of the front range. These soils by nature are low-oxygen soils, so aeration reincorporates oxygen into the root zone. Following an aeration, do not remove the plugs from the lawn. While they can be unsightly, it’s best to let them dry out and then mulch them back into the lawn when mowed.

Lawn Care

How long should I wait to mow my lawn after an application?

It is recommended you wait 24 hours before mowing your lawn (see the note below on watering).

Lawn Care

Do I need to water the fertilizer into my lawn?

We recommend that your first application be lightly watered on the day of service in order to release the product into the soil.

Lawn Care

How long should my children and pets stay off the lawn after an application?

We recommend a full 24 hours before allowing your children and pets on to your lawn after product is applied.

Holiday Lighting

Are there additional charges to replace a bulb that no longer works?

No. We’ll perform onsite maintenance to make sure your lights are working to your satisfaction during the duration of the holiday lighting season.

Holiday Lighting

What is the minimum cost for installation?

$750 is the minimum charge for Swingle décor services.

Holiday Lighting

What well-known locations have you designed and installed?

Denver Botanic Gardens, Hudson Gardens, Towns of Parker, Fort Collins and Superior, Lincoln Center, Whole Foods-Denver, Seven Falls and many more.

Holiday Lighting

Will we need to hire an electrician?

In most cases, no. But with larger installations, additional power sources may be required and therefore an electrician would be necessary before installation.

Holiday Lighting

Is there any extra cost to store our holiday lighting for next year?

No. Programs are all-inclusive – one price for everything. Design, installation, take-down, storage and maintenance.

Holiday Lighting

Do you rent the décor, lease it or own it?

All decor is included in the service package. You’ll never own old, worn-out decor again. With our program, decor is automatically replaced when it needs to be – and you’ll have the flexibility to change colors upon renewal.

Holiday Lighting

Is there a difference between our lights and the ones you buy at local retailers?

Absolutely. Our decor is manufactured to our specifications – with longer-life bulbs and extra fullness on all of our greenery. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial grade specialty décor. You won’t find better quality anywhere.

Sprinklers

Can you replace the main controller on my system?

Yes. We have many options available.

Sprinklers

Do you install complete sprinkler systems?

No. We only do maintenance, activation and winterization.

Sprinklers

How can I protect my back flow preventer during a freeze if they still haven’t been winterized?

Colorado is known for its rapidly changing climate. It’s important to know how to protect your home’s sprinkler system in case of an unexpected freeze and your system hasn’t been winterized. To properly protect your system from freezing and causing costly damage, there are various steps you can take to get you through the night so you can properly winterize your system on a later date. See this link for an informative video.

Sprinklers

When should I winterize my sprinkler system?

As the weather approaches freezing temperatures, it’s important to make sure that all the water is out of your sprinkler lines to prevent damage and the expense of sprinkler repairs come the spring. Blowing out sprinkler systems as the temperatures become cooler in mid-fall is recommend.

Sprinklers

When should I activate my sprinkler system?

As soon as fertilizer is applied to your lawn, it will require regular watering in order to achieve optimal results. We recommend activating your sprinkler system in late April, early May.

Sprinklers

Does my automatic sprinkler system use more water?

No. You might actually find you’re saving money, as a properly designed and functioning system waters more efficiently with less water waste.

Pest Control

Does your service protect against rabbits?

No. There is no definitive solution to rid your property of rabbit damage. Repellents and traps may work for a brief period of time, but eventually become ineffective. The best advice is to rid your property of overgrown shrubs and ground cover as well as “hiding” spots, which provide the perfect protection and home for these furry creates.

Pest Control

Does your service treat for mice?

No, we do not treat for small rodents.

Pest Control

How often will you be out on my property throughout the year to spray for bugs?

We’ll be on your property to spray for insects three to four times a year throughout the early spring and late fall.

Pest Control

What kinds of bugs does your program cover?

Swingle’s perimeter pest control program targets multiple species of ants, beetles, centipedes, cockroaches, earwigs, fleas, gnats, mites, sow bugs, spiders, silverfish and more.

Pest Control

The product is sprayed on the exterior of my home. Is it safe for the soil?

Yes. Our spray application is specially formulated to target insects only. It will not cause any harm or damage to your soil, flowers, ornamental shrubs or lawn.

Pest Control

How long before I’ll see results?

You should see less insect activity about one to two days after the initial treatment, with a noticeable reduction in two weeks. The effectiveness of your first treatment is contingent upon the level of infestation and your environmental conditions.

Pest Control

When spraying for bugs, do you need to come inside my home?

No. Indoor pest and insect control is best achieved with an effective outdoor application – keeping both pests and insecticides out of your home or building.

Weed Control

Do I need to water in pre-emergent and bed and border weed control applications?

We recommend that your first application be lightly watered as soon as possible in order to release the product into the soil.

Weed Control

If weeds reappear, will you come out to reapply product?

Yes, we guarantee our weed control applications and will re-spray if necessary.

Weed Control

What are noxious weeds?

Noxious weeds are non-native plants that disrupt native vegetation because they have no natural controls and are able to adapt to varied climate conditions. Noxious weeds are an invasive plant, which are not native to our ecosystem – harming the environment, our economy and even our people.

Weed Control

What kinds of weeds are common in Colorado?

Common Colorado weeds include dandelion, bindweed, spurge, mallow, crabgrass, and foxtail. Swingle’s weed prevention products will help managed and control these weeds.

Weed Control

Does my lawn care program include weed control for my mulch, rock and flower beds?

No. Swingle offers a separate bed and border program for mulched areas, low-growing evergreen beds, pathways, walkways, driveways and crushed rock.

Weed Control

Does my lawn care program include weed control?

Yes. Our lawn care program includes pre-emergent weed control to prevent crabgrass and spurge.

Tree Service

Are your technicians certified?

Yes. Swingle is one of the few landscape organizations in Colorado to be certified OSHA compliant. In 1970, the Occupational Safety and Health Administration (OSHA) was created. The goal was to help create a safer work environment by working with businesses to establish standards that are workplace-specific. The rules and regulations developed ensure workers are in the safest environment possible as set forth by OSHA. Swingle spends more time on training hours and invests more money in industry related training than any other Colorado tree company.

 

Additionally, many of our technicians have gone through rigorous training and are certified through TCIA (Tree Care Industry Association) and ISA (International Society of Arboriculture).

Tree Service

What steps will be taken to ensure my property is not damaged?

When utilizing bucket trucks, cranes and other large vehicles on your property, Swingle will lay down protective coverings in order to make sure heavy tires will not damage your property. Potted plants, lights, patio furniture, and decorative yard art should be moved from around trees before crews arrive to perform the work. Additionally, we remove your tree in stages, starting at the very top, to lessen the chances of the tree falling onto your home or homes around you. We work directly with the power company to make sure that electrical and telecommunication lines are safely moved out of harm’s way.

Tree Service

How long will the tree removal process take?

While some companies will promise you a quick removal, Swingle prides itself on protecting its staff and your property. Therefore, we factor in properly preparing and protecting your property and inspecting the location for electrical and telecommunication lines before removing the tree in stages. An average size tree should be able to be removed in one day, but larger trees might require an additional service day or days.

Tree Service

When is the best time to schedule tree pruning?

The best time to prune trees is in the dormant season when tree growth is not active and removal is less stressful to the tree. Some species of tree must be pruned in dormancy. However, trees can be pruned throughout the year if necessary, as long as proper precautions are taken to ensure the least amount of damage is done to the tree.

Tree Service

Is having my trees pruned necessary?

Professional tree trimming is essential to healthy growth. Dying or dead branches, overgrowth and interference (when one tree grows around and/or through another), creates unhealthy conditions, making the tree less attractive and more susceptible to breakage.

Tree Service

Do new trees need to be fertilized?

Yes. Young trees require very different nutrients than older, more established trees. Swingle offers a three-stage fertilization process to protect young and new trees from the time they’re planted throughout their maturity. Our fertilization treatment is specifically formulated for trees in Colorado.

Tree Service

Does Swingle treat for emerald ash borer (EAB)? Does Swingle offer soil or trunk injections?

Yes. The insecticides we use to combat EAB are placed in the soil or injected directly into the trunk of the tree. We offer both soil and trunk injections depending on the size of the tree trunk and your proximity to a detection zone.

Other

Will my company be able to afford Swingle?

We know that now – more than ever – affordability and a balanced budget are top of mind. So we are committed to working within your budget, offering economies of scale, prioritizing your property’s needed services and bringing you peace of mind.

Other

How can Swingle help my property and my business?

For sixty years, Swingle has been helping management and maintenance with our commitment to enhancing property values, reducing risk, and budget planning. Our primary goal is to deliver peace of mind to everyone managing or maintaining a commercial property.

Pest ControlTree Service


Does Swingle offer Mountain Pine Beetle Control?

While not treatable once infested, preventative sprays are the solution to controlling Mountain Pine Beetles. Swingle recommends spraying spruce trees two times a year, once in the spring and once in the summer.

Pest Control

What insect control does Swingle offer?

Swingle’s insect control program provides ant control, spider control, mite control and general bug control. Swingle’s perimeter pest control targets ants, beetles, centipedes, cockroaches, earwigs, fleas, gnats, mites, sow bugs, spiders, and silverfish.

Other

What services does Swingle provide?

Swingle offers Lawn Care, Tree & Plant Care, Sprinkler & Irrigation Systems, Weed Control, Pest & Insect Control and Holiday Lighting services.

Other

What is Swingle’s customer service policy?

With free follow-up visits and one of the industry’s highest customer renewal rates, impeccable customer service is one of our top priorities. At Swingle, a promise is a promise, and we will make certain you are completely satisfied with every job we do. These commitments to service have earned us the endorsement of the Better Business Bureau.

Other

Who will be performing my services?

At Swingle, we provide the best quality customer service and hire the most experienced employees. Our team of professionals is highly-skilled, tech-savvy and many have been working for us for over a decade. Swingle employs more certified arborists than any other company in our region. We also have one of the most nationally respected plant pathologists on staff.

Other

How long has Swingle been in business?

Since 1947, Swingle Lawn, Tree & Landscape Care has been Colorado’s choice for tree care, plant care, lawn services and irrigation systems.

Tree Service

Does Swingle provide warranty protection on trees and shrubs they install?

Swingle provides a replacement warranty with every tree and shrub they plant. If your plant should not survive within the time period of this warranty, a one-time plant replacement will be provided at no charge.

This warranty includes the removal of the original plant, its replacement, and any labor required. Listed below are the warranty durations that cover each plant:

  • Deciduous trees – Two calendar years from date of planting.
  • Conifer/evergreen trees – One calendar year from date of planting.
  • Deciduous/evergreen shrubs – One calendar year from date of planting.
  • Perennials/roses/annuals/sod – There is no warranty offered.

Items not covered by Swingle’s warranty include, but are not limited to, Acts of God such as freezing, hail, snow damage, fire, floods, and drought. Neglect, vandalism, or damage caused by animals will also void any warranty.

Other

Does Swingle provide a money-back guarantee?

Yes, Swingle offers the Swingle Promise: a 100% Satisfaction Guarantee on all services rendered. We stand by our work and our team, and if you’re not completely satisfied know that your concerns will be addressed.

Other

How are the projected dates of services decided?

After authorizing services with Swingle, they’re entered into the cue to be scheduled. Depending on what service you are authorizing, dictates the projected dates you are given. The projected dates are Swingle’s way of informing the customer when they should expect services to be completed. Due to weather, and other unpredictable circumstances, it’s essentially impossible to give exact dates – months or even weeks in advance.

Other

What is the prepay discount and when does it apply? Does it prioritize my service over others?

Swingle provides a 3% prepay discount to customers who want to pay for their services in advance. It’s taken at the time you approve and pay for services. Payment needs to be made in full to receive the 3% discount for those services. Any service that is not prepaid for at the time of authorization, does not qualify for this discount.

NOTE: Pre-payment has no influence on scheduling of services. Swingle services are scheduled in the order they are received departmentally. Pre-payment does not elevate your position on that schedule.

Other

Is Swingle OSHA compliant?

Yes, and we are proud of this designation. Swingle is one of the few landscape organizations in Colorado to be certified OSHA compliant.

In 1970, the Occupational Safety and Health Administration (OSHA) was created. The goal was to help create a safer work environment by working with businesses to establish standards that are workplace-specific. The rules and regulations developed ensure workers are in the safest environment possible as set forth by OSHA.

Other

Is my service scheduling affected by the weather?

All of our services are weather dependent, which means we cancel services due to cold temperatures, wind, snow, or rain on any given day. For all of our call-first customers, Swingle will call to inform you of any changes to the schedule.

Other

How do I sign up for an online account with Swingle?

Simply visit myswingle.com/account and reference the “Register for New Account” section. Simply follow the prompted instructions. You will need to have your hard copy invoice present before completing the registration.

Other

Is Swingle’s online payment system secure when paying invoices?

Yes, Swingle is a secure payment site. You’ll notice the payment screen says https (the “s” on the http stands for secure). When a website is unsecure, you will see the website just say http. Visit myswingle.com/account to pay for your invoiced services.

Other

Where do I mail a payment to Swingle?

Checks should be made out to “Swingle Inc.” and mailed to: Swingle Lawn, Tree & Landscape Care, P.O. Box 17248, Denver, CO 80217

Credit Card payments should be mailed to: Swingle Lawn, Tree & Landscape Care, 8585 E. Warren Ave, Denver, CO 80231

Other

What is Swingle’s Continuing Service Agreement (CSA) – how does it work?

A Continuing Service Agreement (CSA) is a convenience Swingle provides to all of its customers. It takes away the hassle of having to remember to renew your services each calendar year. Every proposal Swingle sends out clearly states, “For your convenience, the services you approve will automatically be scheduled for the following year”. To cancel or remove yourself from CSA, simply call us at 303.337.6200 or 970.221.1287.

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